Based in Burleigh Heads, TLC Hygiene Matters has been delivering cutting-edge commercial cleaning, trade, and building maintenance services since 2013.

TLC Hygiene Matters


Tom Rotumah

Managing Director

Tom, a proud Indigenous man from the Bundjalung Nation, has dedicated his life to serving his community. As a long-serving member of the local Aboriginal land council, he is a passionate advocate for Aboriginal education and skills training. Tom is also committed to serving as a role model for Indigenous business leaders, believing that creating job opportunities and developing effective pathways to ongoing sustainable employment is essential for community success.

Tom recognises that educating people on the importance of good hygiene is still a significant challenge, especially in times of deadly viruses and nasty germs. His influence and leadership can inspire our young Indigenous people to make a difference and combat this issue.

Our Vision

“Good Hygiene is Everyone’s Right”

Shane Richards

Chief Financial Officer

With an extensive career in senior management roles, Shane brings a wealth of experience to TLC. His expertise lies in developing innovative products and sales and marketing strategies.

As a key team member, Shane supports Tom in delivering our company’s vision by ensuring that our products are 100% safe and effective. He also manages our company’s communication strategy for our team and our valued customers.

Our Mission

To provide all our clients with a hygienically clean and safe environment that is free of germs and viruses.

Jock Matthews

National Operations Manager

Jock initially pursued a career in civil construction, where he entered as a Labourer and advanced to a Machine Operator. By the time that Jock had left the industry, he was employed as a Leading Hand Supervisor. During this time, Jock was largely working on projects relating to highway upgrades. 

Jock then took an intentional break to embark on some overseas travel. Upon returning his career shifted towards retail and sales, where he was quickly promoted to senior roles and eventually starting his own cleaning business. Jock joined TLC Hygiene Matters as our National Operations Manager. The vast experience that Jock has within a range of industries affords him the skills and knowledge to appropriately manage our varied customer base.


National Operations Manager

Amy is a motivated and passionate National Operations Manager at TLC Hygiene Matters. Amy’s prior experience encompasses a 5 year administrative tenure with Accor and over a decade working in various supervisory roles within the cleaning industry.

Following this, Amy ran her own cleaning company. Amy is experienced in areas, such as civil constructions, private hospitals, commercial office spaces, education facilities, holiday and residential accommodation, industrial and factories and providing cleaning services for builders. With such extensive experience, Amy is ideally positioned to monitor quality assurance and ensure that our team is appropriately trained and educated on best practices.


National Business Manager

Natalie is a highly experienced and motivated individual. Previously, Natalie owned a commercial cleaning business which partnered with the likes of prominent businesses, such as Crunch Fitness, North Shore Gyms, Milky Lane and McDonalds. Natalie also has over 20 years of experience in senior management positions across the hospitality sector. During this period, Natalie’s roles were centred around operational and financial management. 

Natalie maintains an imperative role at TLC Hygiene Matters as our National Business Manager and her expertise lies with business growth, maintaining customer relationships and quality assurance. Natalie has a keen eye for detail and a focus on customer satisfaction. 



Jesse has worked with TLC Hygiene Matters for a number of years. As our Operations Manager, Jesse is responsible for facilitating excellent results for our customer base. Over 10 years experience in large scale facility management roles, has allowed Jesse to hon his expertise within the industry.

Jesse is well equipped to effectively manage and oversee the services provided by our organisation and has a particular interest in providing maintenance and repair services. Any enquiries of this nature will be facilitated by Jesse.



Rick is a long-standing member of the TLC Hygiene Matters team and plays an integral role as our organisation’s Cleaning Supervisor. Many years of experience in the industry have afforded Rick the skills and knowledge required to effectively manage a large scale team of workers.  

Rick’s utmost priority is quality assurance and efficiency. Rick is responsible for the oversight of our cleaning staff and ensuring the services provided by TLC Hygiene Matters meet our customers expectations.


We are committed to achieving our mission and vision by embracing our core values. Our values include cultural awareness, planet-friendly work practices, education and knowledge, integrity with strong leadership, localised employment to strengthen communities, and continuous improvement through quality training and mentoring.

the artist

Scott Rotumah

Scott Rotumah, a proud Indigenous man from the Bundjalung Nation, draws inspiration from his love for the ocean, local surroundings, family, and four beautiful children to create stunning contemporary artwork. With over 18 years of experience as an artist, Scott brings a fresh perspective to traditional dot painting techniques. He designed the artwork for our TLC. HYGIENE MATTERS branding and logo, featuring Pelo, the green tree frog, as a tribute to his connection with nature.