our policies


TLC Hygiene Matters is dedicated to ensuring all our work is carried out safely. We work with a high level of integrity and quality workmanship.

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Our aim is to ensure every employee, sub-contractor, customer, and member of the public is protected from health hazards by applying quality safety standards in everything we do.

This is achieved by maintaining our Occupational Health and Safety Management System (OHSMS) and ensuring it complies with the ISO 45001:2018 which covers the activities of our operation.


Our environmental policy is a management belief. It is our responsibility to reduce the impact on the planet through sustainable business practices.

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We believe it is our responsibility to ensure we reduce the impact on the planet by implementing sustainable business practices. TLC. HYGIENE MATTERS is committed to the environmental protection and how our products or services may affect the environment in the local areas where we do business.

We identify ways to improve, set objectives and targets and prevent any potential impacts or pollution our products or services may have on the environment.


In accordance with ISO 9001:2015 our quality management system has been designed to provide and support the TLC team with industry grade training.

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TLC. HYGIENE MATTERS quality management system has been designed in accordance with ISO
9001:2015 ensuring our team have the training and knowledge to continually improve their
effectiveness in the delivery of quality workmanship for our valued customers..


As an equal opportunity employer, we support local communities we work in utilising local employment agencies to recruit Australian Indigenous and Torres Strait Islanders.


We hold a strong green policy and our cleaning products follow a very strict criteria to be declared ‘green’ and safe to use.